DSAR fulfilment workflow
A contact requests their data. EstateOS runs the 30-day statutory clock, extracts personal data across every entity, queues third-party redaction, and routes the final pack for principal approval.
Privacy Act DSAR (Data Subject Access Request) fulfilment is rarely well-handled. Most agencies treat it as "find some emails and forward them". The Privacy Act requires more: an identity verification step, a 30-day statutory clock, automated extraction across every entity, redaction of third-party PII (a vendor's DSAR may include another buyer's enquiry), legal-hold flagging, and final principal approval.
EstateOS captures all of this. When a contact lodges a request, the clock starts. The system extracts every record referencing them — contact notes, enquiries, inspection sign-ins, AI interaction logs — and routes anything containing third-party PII to a redaction queue. The principal or designated privacy officer signs off before release.
This isn't a feature most agencies ask for in the sales call. It's the feature that prevents the OAIC complaint. Every page on EstateOS quietly contributes to it through the audit log.
Capabilities
What you get out of the box
Identity verification step
30-day statutory clock with reminders
Automated extraction across every entity
Third-party PII redaction queue
Legal-hold flag suspends deletion
Principal / privacy officer approval before release
How we compare
EstateOS vs the incumbents
| Provider | Status |
|---|---|
| Rex | Manual / ad-hoc |
| Agentbox | Manual / ad-hoc |
| PropertyMe | Manual / ad-hoc |
| EstateOS | End-to-end workflowed, audit-logged |
See dsar fulfilment workflow in action
30-minute walkthrough with one of our founders. Bring your workflow. Keep the recording.
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